EPISODE 6: Insights on Elevating Field Service Training and Support
In This Episode...
2024 is a crucial time for field service organizations. Technology is evolving, experienced employees are retiring and preparing the next generation of frontline technicians requires innovation and engagement from leadership at every level.
Head of Content, Pete Humes, talks about the challenges and opportunities facing enterprise service today with Richard Albanese, a service industry executive with over 35 years in the medical imaging industry.
Digital transformation and innovation isn't easy. And doing it for a 132-year-old company brings its own unique set of challenges. David Steckel, Head of Product and Innovation for Sears Home Services is fully embracing the service technology revolution.
What challenges are field service leaders facing, and what steps are they taking to solve these problems? How can technology help train and maintain a knowledgable workforce? SightCall VP of Product Marketing David Swift and CEO Thomas Cottereau chat about "How to Empower Your Field Techs to Exceed Customer Expectations."
What are the emerging trends in virtual healthcare? How can technology help maximize a doctor's valuable time? Why are modern patients so short on patience? Join SightCall's VP of Product Marketing David Swift and CEO Thomas Cottereau for a chat about how to "Improve the Telehealth Experience for Provider and Patients."
